Why Online Google Reviews are so important to The Golfi Team and Real Estate

January 13, 2018

Rob Golfi of Remax Escarpment Golfi Realty, recognizes that online reviews including Google reviews, Facebook Reviews and many other options available for on-line reviews is so important in this ever-changing Real Estate Market where customers are now engaging directly with businesses. The use of the Internet has evolved the Real Estate Industry for consumers in terms of the wealth of information available for those looking to either sell their home or buy a home or investment property.

Through online reviews, especially Google Reviews, Consumers now have a voice and the access to the information they need to make the decision to either purchase a home or sell a home. It makes sense that people are always much more likely to buy or sell a home through a realtor that has already been repeatedly recommended by others.

As a real estate professional, our online reputation is crucial and any online review platform offers the consumer a look into our business through the eyes and experience of other consumers and to have active, positive participation.

The convenience of the internet has allowed many platforms for consumers to quickly talk about their experiences with any business, good and bad. Rob Golfi knows that this has changed the face of online marketing and recognizes that providing great service and communication with his clients is more important than ever. Simple word-of-mouth is no longer enough.

The Golfi Team uses Online reviews to tell us whether we are doing a good job, what we are doing wrong and how to improve our service. This allows us to better serve our consumers by quickly and efficiently resolving any issues consumers have, thereby creating a positive experience for the consumer that will only help us in building a better business. We strive to be the best real estate agents in Hamilton, Halton and Niagara Ontario and hope to represent you in your home selling or buying process through excellent service and client referrals and on line recommendation.

Through on-line reviews, The Golfi Team has achieved increased brand awareness, customer loyalty and a mind boggling social media and internet following. This has in turn translated into the progressive growth of our business, our brand and our team.

We would like to thank all of our amazing customers for all the years of support and loyalty. Thank you for doing a big part of our marketing for us through all your kind comments on line. We absolutely couldn’t have done it without you. I hope you’ll keep holding us to the highest standards, and telling us when we’ve met your expectations and when we’ve let you down.

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